Privacy Policy
Pipe Patrol respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit callpipepatrol.com, contact us, use website tools, request service, or otherwise interact with us.
Information We Collect
Information you provide may include your name, phone number, email address, service address or location, service details, preferred service date or time, urgency selections, preferred contact method, 60-Second Check responses, photographs, videos, files, and message contents.
Technical information may include IP address, browser/device information, operating system, referring pages, pages viewed, approximate location derived from IP address, visit dates/times, and information collected through cookies or similar technologies.
How We Use Information
We use information to respond to inquiries and service requests; review information submitted through interactive tools; schedule, provide, manage, and follow up on services; communicate about availability, appointments, estimates and support; operate and improve the Website; understand traffic; prevent misuse; maintain records; and comply with applicable law.
Forms, File Uploads, and Service-Request Data
Website submissions, including optional photographs or files, may be transmitted to or stored by hosting, form-processing, email, spreadsheet, database, automation, customer-management, or other service providers used by Pipe Patrol. If 60-Second Check information is carried into Request Service, those responses may be included with the service request.
Text Messages
If you provide a telephone number, we may use it for service-related communications. If you select text messaging, consent language shown with the form applies. Message and data rates may apply. Where supported, reply STOP to opt out. Marketing text consent, if ever offered, will be handled separately and will not be a condition of purchasing services.
Third-Party Services
The Website may use hosting, analytics, form-processing, communications, scheduling, payment, review, and other service providers. Those providers may process information as necessary to provide their services and may operate under their own privacy terms.
Security and Retention
We use reasonable measures designed to protect information in our control. No website or storage method can be guaranteed completely secure. We retain information as reasonably necessary for service, business, recordkeeping, dispute, agreement, and legal purposes.
Your Choices
You may contact us to ask about, correct, or request deletion of personal information you provided, subject to applicable law and legitimate business or recordkeeping needs.
Children
The Website is intended for adults seeking drain and sewer services and is not directed to children under 13.
Contact
Pipe Patrol
Carmel, Indiana
317-207-2712
service@callpipepatrol.com
callpipepatrol.com